Rewards can be classified into intrinsic and extrinsic rewards.
Ø Associated with
job itself.
Ø Works with high intrinsic values include judges, doctors.
Ø More important in
influencing motivation and performance.
Ø Can undermine extrinsic
Extrinsic rewards Not connected with job content but are given to employees by
supervisors, peers, and organizations such as trade unions.
Associated with short cycle time jobs and limited to behaviour specific
to the job.
$
Salary
$
Bonuses
K
Loans
K
Company car
K
Health Insurance
C Large offices
C Assign parking
C Insignia and titles
Ø Important to
separate the two so that one cannot contaminate the other when causes of
dissatisfaction are being investigated.
Ø Motivational
value in building as many rewards as possible into the job itself
Ø Organizations
have much more control over extrinsic rewards.
Ø How rewards are
distributed can be communicated in policy statements.
Ø Reinforce company
culture and define the relationship between performance and rewards.
Cafeteria-Style
Fringe Benefits
|
Pay
Practice |
Employee
Advantage |
Organisational
problem |
Design
Issue |
|
Cafeteria-Style Fringe Benefits |
Increased satisfaction with pay and benefits |
Cost of administration |
Educated work force that is very diverse. |
|
Lump-sum pay |
Increased satisfaction with pay, greater visibility and status of
raises |
Cost of administration and cash flow effects |
Turnover rate, fair rates |
|
Skill-based compensation |
More flexible and skilled work force, increased satisfaction |
Pressure to pay all employees the same, complaints about raises |
Open climate, fair pay rate, portion of pay based on performance. |
|
Accumulating time off |
Improved satisfaction, linked to performance appraisal system |
Must have a good performance appraisal system in place |
Open climate, need for improved quality |
|
The all-salaried team |
Improved job and pay satisfaction, recognition improved |
Some employees prefer hourly wage, blurs link between performance and
reward |
Open climate, emphasis on teamwork, limited use of piece-work pay
systems |
|
Open-salary information |
Increased job satisfaction, greater trust and motivation, better
salary |
Time- consuming |
Open climate, dependable pay brackets, pay based on performance. |