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Dr. Bontis describes how we are constantly bombarded by information. By the year 2010, The cumulative codified knowledge base of the world will double every 11 hours.
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What do human resources managers want in the year 2010? They want to retain talent by increasing the absorptive capacity of the firm and reducing turnover. Water demo!
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Knowledge does not follow neoclassical traditional economic rules. It does not suffer from scarcity … it benefits from increasing rates of return.
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Accountants recognize intellectual capital as the intangible value of a firm. Like the depths of an iceberg, a firm’s intellectual capital is the real glory that's hidden.
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The strategic management of knowledge assets will dictate performance heterogeneity for all firms. A strategic perspective for KM by a CKO is necessary for accountability.
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We don't have time for knowledge management. Our attention spans are too short. The case of the CSR at the call centre. Institutionalizing organizational slack.
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Video Project on Dr. Nick Bontis featuring research, teaching and extracurricular highlight. Produced by: Don Newton.
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