Try and get this kind of support anywhere else

Not many service department will provide you with this information because all they want is your money. Here are just a few useful links in appreciation for your business. If your not a good computer user do not attempt to do any of this, you could do more harm than good.

Our services may not be free but our gratitude is. Click any Blue area to get what it is you need and after doing so add it to your favoites.

Panda ActiveScan or  Trendmicro Take nothing for granted, your virus software will not catch everything so scan your computer on line for free. These sights are great!

Also try this link Symantec Security Response then click check for security risks, it does not clean viruses but at least it tells you if you have any and if so you can download a tool to remove the virus here Symantec Security Response - Removal Tool

If your going to delete a virus instead of attempting to clean it first you may end up deleting an important file and you will not be able to reboot your computer. Pay attention to what it is your deleting and make sure it's not an important file such as a system file.

Ad-Aware Spyware Removal Tool - It's only to your benefit to try and keep spy ware off your computer, download and run ad-aware and run it once a week. Don't forget to keep the reference files updated once a week before scanning.

Spy ware is getting really bad and your going to need more than on spy ware removal tool to remove all the spy ware on your computer. In addition to Ad-Aware also run Spybot Search & Destroy, you can download it here http://beam.to/spybotsd Spybot well remove additional serious spy ware such as DSO.Exploite.

If you find that you still can not get on the internet after verifying that your hardware is working 100% properly you need to fix your Winsock. Download the tool from here WinsockFix, it work with all 98, 2000 and XP products. If this does not work you have no choice but to reinstall your OS from scratch. This is one utility you should always have on a floppy disk at all times.

Windows Update - Now that you have Windows XP, it's very important that you have the latest critical updates available to try and stay protected from hackers and viruses.

PC Pitstop - Need to know how fast your internet connection is or if it's working properly. The PC Pitstop will do all that and more from upload and download tests to ping and trace route tests. It's only one way for gamers to be happy.

A little tip: Be careful as to what you download off the internet. Should you decide to download anything don't try to .EXE anything at all. First save it to a special folder you created and highlight that folder with your right mouse button and tell it to scan for viruses depending on what virus scan your using at least than you can't say you didn't try to protect yourself. And never, ever install two virus scans on your computer.